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St Nicholas C of E Primary School is the data controller of the personal information you provide to us.  This means the school determines the purposes for which, and the manner in which, any personal data is processed.  There are several ways you can contact us which can all be found in the website header or footer.  Our data protection officer can be contacted at [email protected]. 

Website Users

What data we collect

We may collect and process the following types of information:

1. Personal information provided by you

• Name, email address, phone number and other contact details provided when filling in forms on our website;
• Information submitted when applying for school places, job vacancies or making enquiries.

2. Technical data

• Your Internet Protocol (IP) address, web browser type and version, operating system and other technical details captured through cookies and analytics tools.

3. Usage data

• Information about how you interact with our website, including pages visited, time spent on pages and links clicked.

How we use your information

We collect and use your data for the following purposes:

• To provide services.  Ensuring the website operates effectively and that users can access the services they require.
• To communicate with you.  Responding to enquiries, sending updates or providing requested information.
• To improve our website.  Monitoring and analysing website usage to enhance the user experience.
• To comply with legal obligations.  Meeting legal, regulatory and safeguarding requirements.

Lawful basis for processing personal data

Our legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of our site.

The legal basis for processing all other personal data is that it’s necessary to perform a task in the public interest.

Telephone Call Recording

What data we collect

All calls to and from the school are recorded.  We also collect the telephone numbers from which calls are made to the school, unless the number is withheld by the caller.

Why we collect your data

We record telephone calls you make to our school to:

• help identify staff training needs and improve staff performance
• protect our staff from abusive or nuisance calls
• investigate complaints
• prevent, detect, investigate and prosecute crime including fraud

We collect the phone number that you call us on so that we can ring you back, for instance if the connection fails partway through.

Our legal basis for processing personal data is that it’s necessary to perform a task in the public interest.

Further Information Relating to Website and Telephone Users

What we do with your data

The data we collect may be shared with our technology suppliers, such as our website hosting provider and our IT support provider.

We will not:

• sell or rent your data to third parties
• share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

Data security

We take reasonable measures to protect personal information from unauthorised access, alteration, disclosure or destruction.  This includes:

• Secure storage of personal data;
• Restricted access to sensitive information;
• Use of encryption and secure server technology where applicable.

Your rights

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our school office.